Return Policy

Right of Withdrawal : In accordance with the applicable legal provisions, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal, without needing to provide a reason or pay any penalties.

To exercise this right, please contact us by email at contact@mallou.fr.

Items must be returned in their original condition, unworn, unwashed, and in their original packaging. Return shipping costs are the responsibility of the customer, except in cases where the product is defective or does not match the order.

Items must be returned in their original condition, unworn, unwashed, and in their original packaging. Return shipping costs are the responsibility of the customer, except in cases where the product is defective or does not match the order.

Refund : Once the returned products have been received and inspected by the Seller, a refund will be issued for the amount of the returned products, excluding shipping costs, within 14 days of receipt of the items

The receipt of returned items will result in a refund via the payment method used at the time of purchase.

Contact :
Mail : contact@mallou.fr
Address :
MÄLLOU
13 impasse Grézieux
42680 SAINT MARCELLIN EN FOREZ
France
Phone : +33 6 26 75 69 98